Gexa Energy rates, plans, and reviews

Gexa Energy offers several plans for customers to choose from. All Gexa Energy plans have a fixed rate, so you never have to worry about increasing rates for the length of your term. Plus, every plan with Gexa Energy is 100% green.

Gexa Energy offerings include:

• Fixed-rate residential energy plans
• Plans powered 100% by green energy 
• Business energy plans for small and large businesses

Gexa Energy is one of the leading energy providers in Texas, especially for customers looking for green energy plans. Choose Energy only partners with trusted providers that meet strict criteria including reliability, variety of plans, affordability, and customer satisfaction. Gexa Energy meets all of those criteria, which is why Choose Energy is happy to partner with them and include them in our marketplace.

Types of rates offered by Gexa Energy

Gexa Energy currently offers both fixed-rate and variable-rate energy plans. Here’s a bit more information about the different types of plans so you can choose the best option for you:

• Fixed-rate plans: With a fixed-rate energy plan, customers can lock in their monthly rate with a contract, often for a term of one to two years. With a fixed-rate plan, your rate won’t fluctuate with the energy market.
• Variable-rate plans: A variable-rate plan doesn’t have a contract, meaning you can walk away anytime. Your rate may change each month with the energy market.

Enter your ZIP code above to explore energy plans currently available with Gexa Energy.

No deposit options from Gexa Energy

Depending on your credit score, you may be required to pay a deposit when you sign up for your energy plan. However, some plans offer no-deposit plans that allow you to skip the deposit and the credit check. Gexa Energy does not offer no-deposit plans. However, if you meet certain requirements, you will be exempt from having to pay a deposit.

Green energy with Gexa Energy

Every plan offered through Gexa Energy is 100% green. The company buys renewable wind and solar credits to offset the total price of your bill, making it an ideal energy provider for homes and businesses looking to reduce their environmental footprint.

Moving or transferring service with Gexa Energy

Existing Gexa Energy customers can transfer service to a new home through their My Gexa online account. If you move outside of the Gexa service area, call Gexa at 866-961-9399 to disconnect. Switching plans or providers is easy. Just give your provider plenty of advance notice and they’ll take care of all the logistics on their end.

Renting with Gexa Energy

Even if you’re a renter, you can find a Gea Energy plan that works for you. Even if you only plan to be with your provider for a short amount of time, you can find a plan that works for you, and it will be powered by 100% renewable energy.

Cancellation fees

Most providers that offer fixed-rate energy plans require that you pay an early termination fee if you end your service before the end of your contract. Cancellation plans vary depending on the provider and the length of your plan. Gexa Energy charges an early termination fee of $150 for its fixed-rate plans.

Satisfaction guarantee

Gexa Energy offers a 60-day happiness guarantee. If you sign up for a Gexa plan and aren’t happy with it, you can cancel within 60 days of the activation date and switch to another Gexa plan without paying an early termination fee.

Gexa Energy business electricity

Gexa Energy provides small and large businesses with strategies and plans to reduce costs while maintaining the reliability of service. With Texas-based customer service, efficiency services, and access to NextEra’s wind and solar investments, Gexa Energy powers businesses of all sizes and needs.

Other Gexa Energy initiatives

Gexa Energy offers GexaConnects, a service that helps you quickly and easily sign up for high-speed internet, digital TV, and home phone service when you move.

Community investment

Gexa is involved in the communities it serves in a number of ways, through its Community Heroes program and donations to Candlelighters, Nora’s Home, Rebuilding Together Houston, Share Your Holidays, Leukemia & Lymphoma Society, and Ronald McDonald House. The Community Heroes program accepts applications each year from customers on behalf of charitable organizations.

Gexa Energy plans have fixed rates, with contracts ranging from 12 to 36 months — all are powered by 100 percent green energy. The company purchases solar and wind energy certificates to offset your electricity usage. Here are some of the Gexa Energy plans currently available in the Choose Energy marketplace:

• Gexa Saver Deluxe 12: With this fixed-rate 12-month plan, you’ll receive a $100 bill credit every month when your usage is between 1,000 and 2,000 kWh. We do not recommend this plan if you regularly use less than 1,000 kWh because the $100 bill credit won’t apply.
• Gexa Saver Value 12: Bill credits for this 12-month, fixed-rate plan start at $35 a month when your usage is between 500 and 999 kWh and increases to $50 a month when you use between 1,000 and 1,500 kWh. We recommend this plan if you live in an apartment or a small house because you’ll likely qualify for a bill credit. However, if you typically use more than 1,500 kWh a month, we do not recommend the Gexa Saver Value 12. 
• Gexa Superb Saver 12: This 12-month, fixed-rate plan has a $35 base charge and bill credits available depending on usage. If you use between 1,500 and 1,999 kWh a month, you will receive a $50 usage credit. If you use between 2,000 and 2,500 kWh, you are eligible for a $100 usage credit. The Gexa Superb Saver 12 is best for high-usage customers as long as they don’t exceed 2,500 kWh per billing cycle. We do not recommend this plan if your typical monthly usage is less than 1,500 kWh.

Gexa Energy serves the deregulated areas in the state of Texas. Some of the utilities they work with include:

• AEP Texas Central: This service area includes Corpus Christi, Laredo, McAllen, and Victoria.
• AEP Texas North: This service area covers cities including Abilene and San Angelo.
• CenterPoint: This service area spans the Houston metropolitan area.
• Oncor: This service area covers Arlington, Dallas–Fort Worth, Irving, Midland, Odessa, Tyler, and Waco.
• Texas-New Mexico Power: This service area includes Dallas–Fort Worth, Houston, and Midland.

Gexa Energy offers plans with different rates. Depending on the area you live in, your local utility transmission charges may change, affecting your total monthly charges. To find the most accurate Gexa Energy rates for your home, enter your ZIP code at the top of the screen.

We’ve broken down our scoring model into three main categories:

• Customer service
• Online accessibility
• Business history

Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.

 Customer service: 4.0 out of 5

• P2C Complaint score: 3
• Satisfaction Guarantee: 5

In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. Satisfaction guarantee was ranked on a yes or no basis. Gexa offers a 60-day satisfaction guarantee.

Online accessibility: 3.3 out of 5

• Online bill pay: 5
• Online chat: 0
• Access to usage alerts & trends: 5

For each of these measures, providers were assessed on a yes or no basis. Gexa offers its customers online bill pay and access to usage alerts, but it does not currently have an online chat.

Business history: 5.0 out of 5

• Years in business: 5
• Better Business Bureau accreditation: 5

Gexa has been in business for 18 years, earning them a five on the Choose Energy scorecard. Meanwhile, Gexa has been Better Business Bureau accredited since 2010 and holds an A+ BBB rating. While the BBB is a paid accreditation, we have included here as a measure of brand awareness in the eyes of the consumer.

(Review updated Feb. 18, 2022)

Finding a low Gexa electricity rate is simple with the Choose Energy marketplace. To compare Gexa energy plans near you, follow these three simple steps:

In a deregulated energy market like Texas, consumers can shop around for their energy provider. The Choose Energy marketplace makes it easier to shop around since you can see rates and plans across many providers, all in one place.

Are you ready to start shopping for an energy plan for your home? Enter your ZIP code above to see the plans available to you. You can use our filter tools to find features that are important to you and choose the best plan for your home.

There are several effective ways to lower your electricity bill, including reducing your energy usage and switching to energy-efficient appliances. One of the most effective ways to reduce your energy bill over the long term is to switch to a more affordable energy plan. Learn more by checking our guide to lowering your electricity bill.

• Headquarters: 20455 State Highway 249, Suite 200, Houston, TX 77070
• Bill pay: Log in to your MyGexa account or call 713-961-9399
• Customer service: 713-961-9399 or 866-961-9399
• Outages: Report to your utility company

What services does Gexa Energy offer?

Gexa Energy specializes in offering 100% energy plans to both residential and business customers. Plans are available with both fixed and variable rates.

Will Gexa Energy require a deposit?

Like most providers, Gexa Energy will require a deposit when you sign up for your energy plan. You may have this deposit waived with a satisfactory credit score.

Will Gexa Energy charge me a cancellation fee?

Gexa Energy charges a $150 early termination fee for each of its fixed-rate energy plans. The company will waive your cancellation fee if you’re moving outside of Gexa Energy’s service area.

What is the best Gexa Energy electricity plan?

There are several Gexa Energy plans to choose from, and there’s not necessarily one best plan for everyone. To choose the best plan for you, use Choose Energy’s marketplace to compare features across the different plans.