Electricity and natural gas provider
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Thanks to energy deregulation in Texas, consumers can choose their own energy provider. Direct Energy is one of the many retail electric providers (REPs) operating in the state.
The Choose Energy marketplace can help you find rates and plans from Direct Energy and other providers in your area. Enter your ZIP code above to get started.
| Plan Name | Plan Length | Rate |
|---|---|---|
| Direct Energy - Live Brighter 36 | 36 months | $0.128 / kWh |
| Direct Energy - Live Brighter 12 | 12 months | $0.135 / kWh |
| Direct Energy - Twelve Hour Power 12 | 12 months | $0.154 / kWh |
Please note: All rates above are accurate as of 5/20/2022, 3:32:56 AM CDT for ZIP Code 75001. Rates may have changed since this date/time. For the most up to date rates in your area, please enter your zip code above.
Direct Energy is part of the NRG family of companies and is based in Houston. Across the state of Texas, Direct Energy offers reliable and affordable energy service. This energy company also has a satisfaction guarantee, which allows customers to switch to another plan within 30 days of beginning service. Enter your ZIP code above to explore Direct Energy plans in your area.
Direct Energy offerings include:
Choose Energy only works with trusted energy providers in Texas, and we have strict criteria to help us choose what companies to work with. Those criteria include reliability, variety of plans, customer satisfaction, and more. Direct Energy meets all of these criteria and is consistently one of the top providers in Texas.
Direct Energy offers consumers a variety of fixed-rate plans and variable-rate plans.
For information about the types of Direct Energy plans available in your area, enter your ZIP code above.
Many electricity companies require a deposit to begin service, including Direct Energy. If your credit score meets specific requirements, you may be exempt from paying this deposit. Direct Energy also offers exemptions for customers who are 65 or older or who have a letter of guarantee. There are also no-deposit energy plans and prepaid plans available on the Choose Energy marketplace. Enter your ZIP code to explore your options.
A variety of renewable energy options are available for both residential and business customers. Green energy plans from Direct Energy can help you lower your home’s environmental footprint. Enter your ZIP code above to explore green energy plans in your area. You can learn about the amount of renewable energy for each plan in the Electricity Facts Label (EFL).
If you are moving to a new address, you can easily transfer your Direct Energy plan. Simply reach out to Direct Energy using one of the contact options listed below and they will handle the transfer. You can also switch to a different provider without paying an early termination fee (ETF) if you are moving outside of Direct Energy’s service area.
Direct Energy plans are great options for renters, too. While Direct Energy does not offer a plan specifically for renters, the variety in contract lengths means you can match your energy plan to your lease. Enter your ZIP code above to check the Direct Energy plans available near you.
Direct Energy charges an early termination fee if you decide to cancel your service before the end of your contract. This is typical for most energy companies. These cancellation fees can vary between plans, so be sure to check your Electricity Facts Label (EFL) to know what your fee would be.
Direct Energy offers new customers a 30-day satisfaction guarantee. If you aren’t happy with your energy plan, you can switch to another Direct Energy plan within the first 30 days of service without being charged a fee.
Direct Energy offers electricity plans for both small and large businesses. If you’re a business owner in a deregulated area, visit our business electricity page to learn more and build your custom commercial energy plan.
Direct Energy provides a large collection of tools and tips to help you lower your electric bill. The company also offers deals on home warranties and protection plans to help protect you against major repair bills.
Direct Energy’s charitable giving program helps support children’s hospitals, while programs such as Bikes for Students and Meals for Families focus on local community support.
Direct Energy has a variety of plans available so that everyone can find one that best fits their needs. Below you can learn more about some of the most popular Direct Energy plans.
Direct Energy provides services in many regions across the United States, including Delaware, Illinois, Maryland, Massachusetts, Michigan, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Texas, and Washington D.C.. Below are some of the company’s service areas in Texas:
To find rates specific to your area, enter your ZIP code into the Choose Energy search field. Many electricity companies offer different prices in certain areas, so rates can change based on where you live. It’s mainly because of different utility transmission charges. Enter your ZIP code today to start finding the best Direct Energy rates in your area.
| Overall Score | 4.8/5 |
| Customer Service | 4.5/5 |
| Online Accessibility | 5.0/5 |
| Business History | 5.0/5 |
We’ve broken down our scoring model into three main categories: customer service, online accessibility, and business history. These categories contain the following items:
Using these criteria, Choose Energy assigns impartial reviews to top electricity providers in Texas. To learn more about electric provider reviews, see our full list here.
Customer service: 4.5/5
In the customer service category, the P2C complaint score is taken from the Public Utility Commission of Texas’ most recent scorecard, which can be found here. Satisfaction guarantee was ranked on a yes or no basis. Direct Energy offers a 30-day satisfaction guarantee.
Online accessibility: 5.0/5
For each of these measures, providers were assessed on a yes or no basis. Direct Energy offers its customers online bill pay, an online chat feature, and access to usage alerts and trends.
Business history: 5.0/5
Direct Energy has been in business for 35 years, earning them a five on the Choose Energy scorecard. However, they are not Better Business Bureau accredited and therefore do not have a BBB rating. While the BBB is a paid accreditation, we have included it here as a measure of brand awareness in the eyes of the consumer.
To read more Texas energy provider reviews, see the full reviews guide.
(Review updated Feb. 18, 2022)
Finding a low Direct Energy electricity rate is simple with the Choose Energy marketplace. To compare Direct Energy plans near you, follow these three simple steps:
In a deregulated energy market, shopping for electricity can feel overwhelming at times. With the free Choose Energy marketplace, you can shop and compare your available energy options in one place.
Enter your ZIP code above and we’ll show you a list of current rates and plans offered near you. You can filter for specific brands, contract lengths, rate types, and much more. Once you have found the right energy option for your home, you can sign up through Choose Energy – all in a matter of minutes.
There are several ways to lower your electricity bill, including reducing your energy usage or switching to energy-efficient appliances. But the best long-term way to reduce your energy bill is to switch to a more affordable energy plan through the Choose Energy marketplace. Learn more by checking our guide to lowering your electricity bill.
Direct Energy offers a variety of services for customers to choose from, including fixed-rate and variable-rate energy plans, free usage periods, green energy plans, and business energy.
Yes, like most energy providers, Direct Energy requires a deposit when you sign up for an energy plan. You may have your deposit waived by having a good credit history or by being over the age of 65 with a letter of guarantee.
Direct Energy charges a $135 early termination fee if you end your contract early. This fee only applies to fixed-rate energy plans. Direct Energy will waive the fee if you’re moving outside of the company’s service area.
There’s not necessarily one Direct Energy plan that’s best for everyone. To find the best plan for you, consider your budget, energy usage habits, and the type of plan you want. You can easily compare different plans using the Choose Energy marketplace. Enter your ZIP code above to get started.
